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Jul
17

Good afternoon,

This is a confirmation that there will be an outage of eTivity this Wednesday the 19th of July, commencing at 21:00 AEST for the Version Release of 5.10.15. The deployment may take up to 5 hours and during this period eTivity will be unavailable.

The following systems will require an update once the deployment has been successfully completed.

- eTivity Windows Client.

The Release Notes will be posted to the Kayako Knowledgebase shortly.

Additionally, as part of the deployment ComOps IT will also be implementing a http re-direct for the HTML 5.0 browser product. This means that any users who connect to eTivity via the browser using

http://etivity.comops.bizwill be automatically re-directed to the https secure site for all communications https://etivity.comops.biz

Please ensure your environment / network is able to connect to https://etivity.comops.bizprior to the 19th of July in readiness for this change and communicated to your employees.

Thank you

ComOps Support Desk

ComOps Support Desk for eTivity, Microster and Salvus : support@comops.biz  1800 062 978 / +61 2 9923 8080

 


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Jul
10

Good afternoon,

This is a reminder that the latest version of eTivity is currently in the final stages of testing and quality assurance.

The deployment is currently scheduled for Wednesday the 19th of July, commencing at 21:00 AEST for the Version Release of 5.10.XX. The deployment may take up to 5 hours and during this period eTivity will be unavailable.

The following systems will require an update once the deployment has been successfully completed.

- eTivity Windows Client.

The Release Notes and confirmation of the version release will be advised once the release has passed QA.

Additionally, as part of the deployment ComOps IT will also be implementing a http re-direct for the HTML 5.0 browser product. This means that any users who connect to eTivity via the browser using

http://etivity.comops.bizwill be automatically re-directed to the https secure site for all communications https://etivity.comops.biz

Please ensure your environment / network is able to connect to https://etivity.comops.bizprior to the 19th of July in readiness for this change and communicated to your employees.

Thank you

ComOps Support Desk

ComOps Support Desk for eTivity, Microster and Salvus : support@comops.biz  1800 062 978 / +61 2 9923 8080


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Jul
6

Good morning,

At ComOps we endeavour to keep our customers informed and abreast of up and coming deployments. The latest version of eTivity is now in the final stages of testing and quality assurance.

The deployment is currently scheduled for Wednesday the 19th of July, commencing at 21:00 AEST for the Version Release of 5.10.XX. The deployment may take up to 5 hours and during this period eTivity will be unavailable.

The Release Notes and confirmation of the version release will be advised once the release has passed QA.

Additionally, as part of the deployment ComOps IT will be implementing a http re-direct for the HTML 5.0 browser product. This means that any users who connect to eTivity via the browser using http://etivity.comops.biz will be automatically re-directed to the https secure site for all communications https://etivity.comops.biz Please ensure your environment / network is able to connect to https://etivity.comops.biz prior to the 19th of July in readiness for this change and communicated to your employees.

Thank you

ComOps Support Desk

ComOps Support Desk for eTivity, Microster and Salvus : support@comops.biz  1800 062 978 / +61 2 9923 8080


Read more »



Jun
28
Notification: eTivity Scheduled Maintenance 5th of July 2017
Posted by Barry Laws on 28 June 2017 03:20 PM

Good afternoon,

This is a notification that there will be a scheduled maintenance outage of eTivity on Wednesday the 5th of July 2017, commencing at 21:00 AEDT.  The outage may last up to 5 hours.

Please ensure you inform your end users of the scheduled outage details.

Thank you

ComOps Support Desk

ComOps Support Desk for eTivity, Microster and Salvus : support@comops.biz  1800 062 978 / +61 2 9923 8080


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Jun
5
Reminder: Queen's Birthday Public Holiday Monday 12th June 2017
Posted by Barry Laws on 05 June 2017 10:52 AM

Good morning,

This is a reminder that it is a public holiday (Queens Birthday) in NSW Australia on Monday the 12th of June and as such the Support Desk will be closed. Any emails sent to Support or tickets raised in Kayako during this period will be actioned on Tuesday the 13th of June.

If you have any questions please feel free to contact the ComOps Support Desk.

Thank you

ComOps Support Desk

ComOps Support Desk for eTivity, Microster and Salvus : support@comops.biz  1800 062 978 / +61 2 9923 8080


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